How does a buyer provide feedback/rating to a seller listed on IndiaMART?

A buyer can provide his feedback to IndiaMART through responding on the feedback emails.

Buyers can share seller feedback as well as their feedback about overall IndiaMART experience through these emails, by clicking on the corresponding mode of completion.

The buyers can also write to us in case of any concerns at customercare@indiamart.com or contact us directly at 09696969696.




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218 Comments

  1. Ali

    Nakkash Jewellers, Jaipur is a liar, dishonest and insincere seller. He shows something while selling and then tries to deliver something altogether different. The Seller CANNOT be trusted at all. Not sure how IndiaMart gave him “Trust Seal” and all, If so, IndiaMart should also be personally liable for forwarding his contact to buyers and putting their money at loss. Shameful.

    1. indiamart

      Dear Customer,

      We regret for the inconvenience caused.
      Please share the following details along with relevant documents at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it.

      Thanks for reaching out to us.

  2. Roshini

    Top tiles and sanitary world ,siddapura, varthur road, Bangalore has the WORST customer service ever. No one bothers to attend the customer nor do they respond if any query asked they just act busy even though not many customers inside . And finally sits in the billing counter . There is another guy next level who just says to wait for 10 minutes and does not return back at all. This is freaking third time such an experience from the same people . I believe the owner is really not interested in doing business or may be unaware of such horrible staff

    1. indiamart

      Dear Customer,

      We regret for the inconvenience caused.
      Please share the following details along with relevant documents at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it.

      Thanks for reaching out to us.

  3. Rabindra

    Attention Indiamart,

    This complaint is for one of the Merchant Rup Raj Enterprises, Patna. I have ordered complete set of doors , windows frames and its door from a timber merchant named Rup Raj Enterprises, Patna. The order amount was 1.88 Lakh, the order was placed on 1-June-2021 and delivery date was 10-June-2021. The material is still not delivered. The merchant is its commitment and delayed my work and showing very unprofessional behavior. Can Indiamart team look into this?

    1. indiamart

      Dear Customer,

      We regret for the inconvenience caused.
      Please share the following details along with relevant documents at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it.

      Thanks for reaching out to us.

  4. Kirti

    Hv got damaged product from the supplier…..n now he is not responding…hv made full payment..where should I complain…action shd be taken on such suppliers

    1. indiamart

      Dear Kirti,

      We regret for the inconvenience caused.
      You can fill this Complaint form or you can share the following details at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it.

      Thanks for reaching out to us.

  5. SURYA

    kodandarama medicals seller (in your site registered) is frod seller…. original seller is no registered in indian mart.. actuval (original) KODANDARAMA MEDICALS is retial seller on counter sales only… your register seller (woner of kodandarama medicals in your site) miss uses to online transactions.. but no sales of products..

    1. indiamart

      Dear Customer,

      We regret for the inconvenience caused.
      Please share the following details along with relevant documents at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it.

      Thanks for reaching out to us.

    2. SURYA

      https://www.indiamart.com/kodanda-rama-medicals/
      this link is no online sales in these firm.. only offline sales (counter sales on retail)… somebody registered on indiamart.com and he was collected the money from custemers.. but not supply to medicines..

      he was misuses to kodandarama medicals company name…

    3. indiamart

      Dear Customer,

      We regret for the inconvenience caused.
      Please share the following details along with relevant documents at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it.

      Thanks for reaching out to us.

  6. Saurav

    Please contact me I’m Siddharth Singh
    I’m technician repering and services

  7. Melissa

    I bought from Hester biosciences limited . What a joke. Paid $465 for the product, $40 for “express” shipping, then $178 for covid stamp. Then it gets held up in customs, and we had to pay the charge. 4 days later… yep, you guessed it, another charge…$260 for the covid stamp we paid $178 is week ago for. Suddenly they don’t answer emails unless they’re asking for money. Hester biosciences guarantees delivery or they’ll give you your money back, but it’s a scam. The shipping company they use is SureRoute courier, and I’m pretty sure it’s the same person because when you email Hester, you magically get another email from SureRoute with a story asking for more money. I will never buy from indiamart again

    1. indiamart

      Dear Melissa,

      We regret for the inconvenience caused.
      Please share the following details along with relevant documents at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it.

      Thanks for reaching out to us.

  8. Manish

    AXTECH manesar village gurgaon haryana was the worst extremely bad supplier of machine .
    He is totally banded .
    I total all people never buy his machine .
    He is Saling just scarp .

    1. indiamart

      Dear Manish,

      We regret for the inconvenience caused.
      Please share the following details along with relevant documents at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it.

      Thanks for reaching out to us.

  9. Tanwir

    I ordered poultry manure scrapper from Shree agrotech equipment thane Mumbai in February.one third payment has been paid but I didn’t received my ordered items.seller didn’t pick phone or no reply no what’s app reply.trying everyday but no answer.Can indiamart help on this issue.

    Indiamart please help

    1. indiamart

      Dear Tanwir,

      We regret for the inconvenience caused.
      Please share the following details along with relevant documents at customercare@indiamart.com so that we can assist you further.

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it.

      Thanks for reaching out to us.

  10. Aruna

    I ordered Saree from kashish Sarees, even after confirming so many times about quality they send me extremely cheap quality product… Resellers or any other buyers plz beware of such cheap quality dealers.. Even Indiamart should have to verify them time to time.. As such dealers have only concerned about their profit for cheap products and not customer satisfaction.. Regret after dealing with such worst trader..