Does IndiaMART provide guarantee for products?

IndiaMART is an online marketplace to connect buyers with suppliers. It does not provide assurance of product quality on behalf of listed suppliers
However, we provide the buyer with multiple options of suppliers to choose from. We recommend you to connect with multiple suppliers and then choose the most suitable one.




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51 Comments

    1. indiamart

      Dear Sadik,

      We regret the experience you had. We need more details about the supplier so that we can assist you further. Request you to please share the following details at customercare@indiamart.com

      1) Suppliers’ Name
      2) Suppliers’ Contact Details
      3) Suppliers’ catalog link
      4) Payment invoice
      5) Your contact details

      Our team will take care of it.

      Thank you!

  1. 107900860

    हिरडा उत्पादन ३० टन उत्पादन मिळाले आमच्याकडे आहे

  2. Mayank

    What will you do if the Buyer Fraud is proved and the Buyer company is already registered in your portal

    1. indiamart

      Hello Mayank,

      Please fill out our complaint form. Our buyer-seller conflict team will work on it & take appropriate action.

  3. Gopalakrishnan

    I want 50bags of ramco Supercreet for top concert. The concert time mixed the Dr. Fixt?

    1. indiamart

      Hello Gopalakrishnan,

      Please visit http://www.indiamart.com & search for your required product. You will get a list of suppliers who deals in your product. You can contact any of them & buy the product.

  4. Kureshin

    Please verify supplier Surya Gupta, R S International regarding Face Mask

    1. indiamart

      Hello Kureshin,

      Please check whether the company has verification symbols . These verification symbols are given by IndiaMART to our sellers by verifying them. You can trust them if they have any symbols among these.

  5. Chandan

    I have purchased a drit bike from ovesh Enterprise but product is useless , it’s not working. Can you help me regarding this.

    1. indiamart

      Hello Chandan,

      Please fill the complaint form for which a button is given “Complaint Form” in the Complaint article. Our team will work on the issue. Please let us know if you have any other concern.

  6. Edgar

    I have purchased 2 sets of garden umbrellas on 2 separate occasions as I was not sure of the product. Being satisfied with the purchase I ordered the 2nd one. On receiving the 2nd time I noticed that the base of the product was damaged due to improper packing. Left the damaged base at the freight company itself. The problem now is that I claimed a replacement with the supplier and the supplier is not responding favorably and giving all kinds of excuses. Am very annoyed. What are my options to claim a replacement of the damaged item? Thank you.

    1. indiamart

      Hello Edgar,

      Please fill the complaint form for which a button is given “Complaint Form” in the above article. Our team will work on the issue.

    1. indiamart

      Hello Palash,

      IndiaMART does not provide any shipping service. You need to contact your supplier to get the details. Please let us know if you need any additional details.